EDUCATION
B.S. Applied Science and Technology - Thomas Edison State University
SEC 504 - Hacker Tools, Techniques, Exploits, and Incident Handling - SANS Institute
EXPERIENCE
Network Engineer - Delaware Resource Group
Sep 2024 - Present
- Configured and managed firewalls, switches, IPAM and NPS servers.
- Developed custom Powershell scripts to automate routine system tasks for monitoring and deployment.
- Manages Active Directory, GPOs, WSUS, and SCCM for multiple domains.
- Created comprehensive network documentation, including topology diagrams, configuration guides, and troubleshooting procedures.
- Trained junior engineers and network support staff on best practices, tools, and troubleshooting techniques.
Network Engineer
May 2019 - Sep 2024
- Performs troubleshooting of routers, switches, firewalls, DNS, DHCP, and LANs.
- Provides administration, monitoring, and problem resolution for Windows and Red Hat Linux systems in a virtual environment.
- Manages Active Directory, GPOs, WSUS, and SCCM for multiple domains.
- Conducts vulnerability assessments using Nessus and ACAS to identify security vulnerabilities.
Field Service Analyst (Senior Lead)
Feb 2018 - May 2019
- Installed, configured, and maintained virtual environments to support local infrastructure.
- Deployed and configured Cisco networking equipment to support a reliable and secure network.
- Implemented configuration management using Puppet for automated deployment and configuration.
- Documented engineering designs, deployment plans, and system configurations.
Desktop Support Technician
Apr 2017 - Feb 2018
- Provided technical support for desktop hardware, software, and peripherals.
- Managed user accounts, permissions, and access controls according to IT policies.
- Assisted with IT asset management and inventory tracking.
Mobile Field Service Engineer
Feb 2017 - Mar 2017
- Utilized VMware vSphere suite of products to build and customize virtualization environments.
- Installed security patches and configured systems in compliance with DISA’s IAVA and STIG guidelines.
- Documented system configurations, procedures, and troubleshooting steps.
Windows Sustainment Engineer
Oct 2016 - Feb 2017
- Managed and maintained enterprise-level Windows Server infrastructure, including AD, DNS, and DHCP.
- Participated in change management processes for planning, testing, and implementing changes.
- Developed documentation for system configurations and procedures to ensure compliance.
Systems Administrator II
Nov 2015 - Oct 2016
- Collaborated with software developers to deploy applications in an IIS environment.
- Managed virtual machines and troubleshooting of virtualization technologies.
- Authored documentation for network administration and newly developed solutions.
Mobile Field Service Engineer
Dec 2014 - Nov 2015
- Configured and maintained virtualized infrastructure using VMware vSphere.
- Updated operating systems and software on Red Hat and Windows servers.
- Managed user accounts and ensured secure access to resources.
Military Intelligence Systems Maintainer / Integrator
Mar 2008 - Nov 2014
- Installed and maintained Microsoft Windows and Red Hat Enterprise servers.
- Provided end-user training and documentation to improve user proficiency.
- Utilized Retina Host Security Scanner to perform scans and install IAVA patches.